How can I track my order?
Once your order has been placed, you will be sent an order confirmation via email or text. Once the order has shipped from our facilities, you will receive a shipping confirmation that includes the USPS or UPS tracking number. You can track the package by visiting USPS or UPS.
What is the exchange or return policy?
Please visit the shipping & returns page.
Can I change my order or my shipping or billing information once the order is placed?
Once the order is placed, the information is automatically submitted into our system. If the order has begun processing, you may not be able to change the details of the order. However, if you have entered an incorrect address or shipping method, please contact customer service as soon as possible by email at email@example.com
Do you ship to P.O. Boxes or APO/FPO Addresses?
Yes, we are able to ship to P.O. Boxes or Army/Fleet Post Offices through USPS.
What if your package is undeliverable or returned?
If USPS or UPS is unable to deliver a package due to an incorrect address, the customer’s refusal to pay duties, multiple failed attempts to reach the customer at point of delivery, or otherwise, SKIDZ is not liable for payment of return shipping costs levied by the courier (which includes any unpaid customs or taxes). In cases such as these, the customer is responsible for all shipping costs associated with returned packages due to failed delivery.
What is your commitment to our planet?
We source “spot good” fabrics as a means to be sustainable. Why is this sustainable? We are not creating or weaving new materials. We use fabrics that have already been made and turn them into SKIDZ garments so they don’t end up in land fills or burned.
We try to use every part of the fabric. Excess fabrics after cutting are typically made into bucket hats or other SKIDZ accessories.
When printing or dying our cut & sew fabrics, we only use earth friendly inks and dyes.
We are made in the USA. We cut carbon emissions by manufacturing our garments domestically. Our goods have a short journey from our production facility to warehouse to you!
We love our planet!
Have another question?
Please contact us at firstname.lastname@example.org if you have any questions.